Support

Open Office has an extensive proven commitment to providing high value, responsive support to our clients' needs 24 hours a day, 7 days a week, 365 days a year.

A variety of packages providing access guarantees are available to suit all needs and budgets.

We use our own platform technologies to log, track and escalate client requests logged by phone, email or online, and provide secured portal access enabling clients to review and maintain their own maintenance history.

Words are easy! The proof of our commitment can be found in the hundreds of satisfied customers who have come to rely on us for timely support of the systems that run their daily operations.

Please find below the direct links needed for logging into our Support Portal

Service Request

Submit a New Service Request

Show All My Service Requests

Search for an Existing Service Request


Intercomm Support

A Knowledge Base for the Community Suite of Products

Enter Intercomm

 


Knowledge Base

Download the latest - Deployment Guides, Release Notes, Training Guides, User & Administrator Manuals, Software Updates

Search Knowledge Base

Browse Knowledge Base

 


 

Remote Desktop Support:

Download Remote Desktop Support Client

Download Remote Presentation Client

 


 

For Further Assistance:

Telephone: (03) 9738 2500

Facsimile: (03) 9738 2600

Email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it

 

Open Office is Australia's leading provider of high-function, integrated, statutory and compliance management systems.

Contact us now for a no-obligation estimate of the effort required to integrate and customise from our platform and modules to deploy your critical business processes.