| Extensive Government Expertise |
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Open Office has over 18 years experience in hundreds of deployed process and compliance management solutions in organisations across all tiers of government throughout Australia and Internationally. We are deeply familiar with your high integrity business and critical compliance management environments. High-function, integrated, statutory and compliance management solutions are our core business. Further, Open Office is a trusted, proven partner in deploying cross-agency, cross-jurisdiction cooperation, new federalism, and new policy agendas at the State and Federal level. These include solutions which have been implemented to provide leadership and quality management across 23 cooperating agencies and 24,000 connected users. We add value by helping to realise critical operational outcomes and identifying potential system support for process improvements... and we readily translate these into deployed, high quality applications. Our proven government specialist process modules are a high value match for the business process and regulatory management needs of Australian governments. Whether you are combining or customising existing business processes, or developing them from the ground up, we are able to leverage a mature suite of platform options to simplify the process of realising all of your quality management objectives. |
Public scrutiny, stakeholder participation, and the potential ultimate escalation to the legal system demands the highest possible quality management of due process, oversight of the public record, correspondence management, consistency of application and exemplary customer service.
Our proven platform options and process modules come together into a customised, integrated solution with all the elements you need to suit your specific needs and budget.
Choose the processes you need to automate, then add the quality elements you want from those available with the various options in the base platform. You could be excused for thinking that the job's nearly done!
Bidirectional integration with leading CRMS, Finance and Document Management Applications including rating systems, GEAC, Civica, MYOB, Oracle, TRIM, Sharepoint, internet portal access, and Whole-of-Government sign-in systems in most states.