| Quality and Risk Management |
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Corporate governance practices are developing in response to an increasingly risk conscious world. Many organisations are seeking to implement comprehensive practices around quality management of the policies, processes, procedures and other quality documents that define a managed business operation, and to manage the risk environment that surrounds it. Even organisations whose quality processes are not yet up to standard find a productive starting point implementing a system that gives them visibility, delegates accountability, and measures achievement against a set of defined document maintenance practices. Quality risk management also strives to ensure that accountability processes coordinate the identification, review, maintenance, mitigation and communication of these corporate risks. High-function, integrated, process and compliance management solutions are our core business. Open Office's quality and risk management systems are built over a function rich compliance platform to help you achieve matured best practice process solutions closely aligned with your core business operations. You can choose from Open Office's platform options to integrate any of the wide variety of embedded quality practices including stakeholder management, document management, and customer service management. Our process module architecture enables you to align your quality and risk management practices with you core business processes. Open Office has over 18 years experience in hundreds of deployed quality and compliance management solutions Nationally in high profile corporate and government environments. We are the ideal experienced partner to help you achieve your quality and risk management objectives. |
Public scrutiny, stakeholder participation, and the potential ultimate escalation to the legal system demands the highest possible quality management of due process, oversight of the public record, correspondence management, consistency of application and exemplary customer service.
Our proven platform options and process modules come together into a customised, integrated solution with all the elements you need to suit your specific needs and budget.
Choose the processes you need to automate, then add the quality elements you want from those available with the various options in the base platform. You could be excused for thinking that the job's nearly done!
Bidirectional integration with leading CRMS, Finance and Document Management Applications including rating systems, GEAC, Civica, MYOB, Oracle, TRIM, Sharepoint, internet portal access, and Whole-of-Government sign-in systems in most states.

