| Portals and Mobility |
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The Open Office platform provides a complete mobility solution to support the efficient and effective operation of remote and field-based staff, staff and stakeholder access. Open Office software is designed from the ground up to support strongly secured internet portal access and the use of hand-held devices in an off-line or fully on-line capacity to give you the greatest flexibility in reaching out beyond the boundaries of your office walls. Online access to your quality management processes and complete information resources from hand held devices, tablets and laptops is the next major step in empowering your field agents to be more effective and efficient in their daily activities. Popular mobility solutions include direct database updates, on-site access to audit histories, inspection checklists, past correspondence and other information as well as access to GIS coordinates and mapping to help your staff plan and locate their appointed audits, site inspections, meetings and reviews. Portals on the other hand provide controlled remote access to sections of your applications for use by stakeholders including staff, board, sub-contractors, clients and partners. Encouraging appropriate levels of user self-service cuts out re-work vastly improving data quality, process efficiency and timeliness. Empowering your stakeholders to undertake their own work - within the controlled confines of access to specifically designed managed business process is the most popular step towards high-value, business relationship building efficiency improvement. Mobility and Portal access is the next big thing in business process efficiency and service quality - and Open Office is here to help you achieve the benefits of this technology capability in your environment. |
Public scrutiny, stakeholder participation, and the potential ultimate escalation to the legal system demands the highest possible quality management of due process, oversight of the public record, correspondence management, consistency of application and exemplary customer service.
Our proven platform options and process modules come together into a customised, integrated solution with all the elements you need to suit your specific needs and budget.
Choose the processes you need to automate, then add the quality elements you want from those available with the various options in the base platform. You could be excused for thinking that the job's nearly done!
Bidirectional integration with leading CRMS, Finance and Document Management Applications including rating systems, GEAC, Civica, MYOB, Oracle, TRIM, Sharepoint, internet portal access, and Whole-of-Government sign-in systems in most states.