|Incident and Emergency Management|
Corporate governance practices are developing in response to an increasingly risk conscious world. Many organisations are seeking to implement managed quality processes to integrate incident and emergency preparedness into their daily operations.
Open Office's incident and emergency management systems are built over its function rich compliance platform to help its clients achieve matured best practice process solutions in these critical areas.
You can choose from Open Office's platform options to integrate any of the wide variety of embedded quality practices including risk management, stakeholder management, document management, and customer service management. Our process module architecture enables you to align your incident and emergency practices with core business processes and special procedures to be operated when an event occurs.
Open Office has over 18 years experience in hundreds of deployed quality and compliance management solutions Nationally, and specific expertise implementing best practice incident and emergency management in high profile corporate and government environments.
We are the ideal experienced partner to help you achieve your incident and emergency objectives.
Public scrutiny, stakeholder participation, and the potential ultimate escalation to the legal system demands the highest possible quality management of due process, oversight of the public record, correspondence management, consistency of application and exemplary customer service.
Our proven platform options and process modules come together into a customised, integrated solution with all the elements you need to suit your specific needs and budget.
Choose the processes you need to automate, then add the quality elements you want from those available with the various options in the base platform. You could be excused for thinking that the job's nearly done!
Bidirectional integration with leading CRMS, Finance and Document Management Applications including rating systems, GEAC, Civica, MYOB, Oracle, TRIM, Sharepoint, internet portal access, and Whole-of-Government sign-in systems in most states.