Animals

Animal registration is one of the major contact points between many local councils and their constituents. As such it is worth doing efficiently and with the greatest possible levels of customer service.

Open Office's Animal Management Module provides everything you need to achieve high quality efficient and effective management of the animals located within your jurisdiction:

  • Registration lodgement, billing and on-line payment processes
  • Renewals and reminders
  • Effective stakeholder communication processes.
  • Correspondence management
    • Standard letters with managed variations
    • Imaging and workflow for incoming correspondence
    • Email, fax and paper
  • Inspection, audit and review processes
  • Authorised officer mobility solutions
  • Direct links to your existing finance system
 

Public scrutiny, stakeholder participation, and the potential ultimate escalation to the legal system demands the highest possible quality management of due process, oversight of the public record, correspondence management, consistency of application and exemplary customer service.

Our proven platform options and process modules come together into a customised, integrated solution with all the elements you need to suit your specific needs and budget.

Choose the processes you need to automate, then add the quality elements you want from those available with the various options in the base platform. You could be excused for thinking that the job's nearly done!

LOW RISK        HIGH FUNCTION           PROVEN CAPABILITY

Bidirectional integration with leading CRMS, Finance and Document Management Applications including rating systems, GEAC, Civica, MYOB, Oracle, TRIM, Sharepoint, internet portal access, and Whole-of-Government sign-in systems in most states.