Medicine, Poison and Therapeutic Goods

Appropriate management of medicines, poisons and therapeutic goods, and the people who are authorised to deal with them within your jurisdiction is another vital component of ensuring public health and welfare. Your staff need process, systems and information support to deal with the potential complexities of compliant treatment of these high risk goods.

Open Office's Poisons Module provides everything you need to achieve high quality efficient and effective management of medicines, poisons and therapeutic goods and compliance to the relevant regulations:

  • Poisons
  • Hazchem registrations
  • Pharmaceuticals
  • Incident management
  • Access to environmental health library
  • Management of registration of licensees and licenses
  • Application lodgement, billing and on-line payment processes
  • Inspection, audit and review processes
  • Transactional risk rating and escalation
  • Correspondence management
    • Standard letters with managed variations
    • Imaging and workflow for incoming correspondence
    • Email, fax and paper
  • Authorised officer mobility solutions
  • Direct links to your existing finance system
 

Public scrutiny, stakeholder participation, and the potential ultimate escalation to the legal system demands the highest possible quality management of due process, oversight of the public record, correspondence management, consistency of application and exemplary customer service.

Our proven platform options and process modules come together into a customised, integrated solution with all the elements you need to suit your specific needs and budget.

Choose the processes you need to automate, then add the quality elements you want from those available with the various options in the base platform. You could be excused for thinking that the job's nearly done!

LOW RISK        HIGH FUNCTION           PROVEN CAPABILITY

Bidirectional integration with leading CRMS, Finance and Document Management Applications including rating systems, GEAC, Civica, MYOB, Oracle, TRIM, Sharepoint, internet portal access, and Whole-of-Government sign-in systems in most states.