Income producing real-estate asset management / Council Properties

Effective management of income producing assets requires a consistent and thorough focus on contracts, interactions and payments with a variety of internal and external lessees and tenants. Best practice involves a unified view of a mix of relationship management, cost tracking, contract management and programmed maintenance.

Visibility and control are required to optimise income, reduce costs and manage relationships.

Open Office's Real-Estate Asset Management Module provides everything you need to achieve high quality efficient and effective management of your building assets:

  • Quality assurance, review and authorisation of lease and tenancy contracts
  • Tracking of payments, late payments and lessee requests
  • Tracking and assurance of planned maintenance cycles for specific assets.
  • Automated risk rating of specific assets and activities
  • Tracking of ad-hoc maintenance requests, activities and costs
  • Maintenance officer mobility solutions
  • Portal access for sub-contracted / outsourced maintenance services
  • Online payment gateways and reconciliation with various payment methods
  • Direct links to your existing finance system
 

Public scrutiny, stakeholder participation, and the potential ultimate escalation to the legal system demands the highest possible quality management of due process, oversight of the public record, correspondence management, consistency of application and exemplary customer service.

Our proven platform options and process modules come together into a customised, integrated solution with all the elements you need to suit your specific needs and budget.

Choose the processes you need to automate, then add the quality elements you want from those available with the various options in the base platform. You could be excused for thinking that the job's nearly done!

LOW RISK        HIGH FUNCTION           PROVEN CAPABILITY

Bidirectional integration with leading CRMS, Finance and Document Management Applications including rating systems, GEAC, Civica, MYOB, Oracle, TRIM, Sharepoint, internet portal access, and Whole-of-Government sign-in systems in most states.