Effective, highly functional management of memberships, subscriptions and member services is the critical core business of the modern stakeholder services organisation.
Key success factors include the professional, predictable administration of fees and enabling visibility of the services used across your member demographics. The more you know about who uses which of your services, and from where your income is derived, the better you can streamline your service offerings and your quality of service efforts.
Open Office's Membership Manager Module provides everything you need to achieve high quality management of your members, memberships, subscriptions and services:
Specialist service-centric systems (with internet and finance capabilities) will help you to deliver quality and value to your membership more effectively than internet-only or finance system based solutions.
If you are looking to effectively manage the quality of service and value you provide to your membership - take a closer look at what Open Office's system can do for you.
Public scrutiny, stakeholder participation, and the potential ultimate escalation to the legal system demands the highest possible quality management of due process, oversight of the public record, correspondence management, consistency of application and exemplary customer service.
Our proven platform options and process modules come together into a customised, integrated solution with all the elements you need to suit your specific needs and budget.
Choose the processes you need to automate, then add the quality elements you want from those available with the various options in the base platform. You could be excused for thinking that the job's nearly done!
Bidirectional integration with leading CRMS, Finance and Document Management Applications including rating systems, GEAC, Civica, MYOB, Oracle, TRIM, Sharepoint, internet portal access, and Whole-of-Government sign-in systems in most states.