Councils have an array of local laws, permits and licenses to manage - and while these range from high to low risk activities, they all form part of the quality perception, integrity and customer service of the organisation.
Open Office's Local Laws Module provides everything you need to achieve high quality efficient and effective execution of local laws. This includes the ability to easily add or modify your own local license categories, charges and conditions:
Public scrutiny, stakeholder participation, and the potential ultimate escalation to the legal system demands the highest possible quality management of due process, oversight of the public record, correspondence management, consistency of application and exemplary customer service.
Our proven platform options and process modules come together into a customised, integrated solution with all the elements you need to suit your specific needs and budget.
Choose the processes you need to automate, then add the quality elements you want from those available with the various options in the base platform. You could be excused for thinking that the job's nearly done!
Bidirectional integration with leading CRMS, Finance and Document Management Applications including rating systems, GEAC, Civica, MYOB, Oracle, TRIM, Sharepoint, internet portal access, and Whole-of-Government sign-in systems in most states.