Environmental Health - Health Manager

Australia's Leading Environmental Health Software.

High integrity management of environmental health issues, premises, equipment and licensees is a critical success factor for any organisation charged with the responsibility of enacting public health regulation.

Open Office's Environmental Health Manager Module provides everything you need to achieve high quality operation of your health management responsibilities:

  • Permit renewals, billing and payment processes
  • Permit application and renewal approval processes
  • Inspection, audit and review processes
  • Licensee warnings and escalation processes
  • Transactional risk rating and escalation
  • Correspondence management
    • Standard letters with managed variations
    • Bulk mail capabilities
    • Imaging and workflow for incoming correspondence
    • Email, fax and paper
  • Service Quality Management
  • Licensee "internet portal" access
  • Authorised officer mobility solutions
  • Restricted access for outsourced audit / inspection agents
  • Direct links to your existing finance system
 

Public scrutiny, stakeholder participation, and the potential ultimate escalation to the legal system demands the highest possible quality management of due process, oversight of the public record, correspondence management, consistency of application and exemplary customer service.

Our proven platform options and process modules come together into a customised, integrated solution with all the elements you need to suit your specific needs and budget.

Choose the processes you need to automate, then add the quality elements you want from those available with the various options in the base platform. You could be excused for thinking that the job's nearly done!

LOW RISK        HIGH FUNCTION           PROVEN CAPABILITY

Bidirectional integration with leading CRMS, Finance and Document Management Applications including rating systems, GEAC, Civica, MYOB, Oracle, TRIM, Sharepoint, internet portal access, and Whole-of-Government sign-in systems in most states.