Preparedness to respond appropriately to named incidents is a critical control factor of vital importance for most large scale commercial and government organisations.
Quality management of emergency response practices is the only way of truly ensuring that your organisation is duly prepared. Don't leave yourself to be tested (and found wanting) in the heat of the moment.
Open Office's Incident Management Module provides everything you need to plan and maintain a quality response to incidents occurring within your operations:
Public scrutiny, stakeholder participation, and the potential ultimate escalation to the legal system demands the highest possible quality management of due process, oversight of the public record, correspondence management, consistency of application and exemplary customer service.
Our proven platform options and process modules come together into a customised, integrated solution with all the elements you need to suit your specific needs and budget.
Choose the processes you need to automate, then add the quality elements you want from those available with the various options in the base platform. You could be excused for thinking that the job's nearly done!
Bidirectional integration with leading CRMS, Finance and Document Management Applications including rating systems, GEAC, Civica, MYOB, Oracle, TRIM, Sharepoint, internet portal access, and Whole-of-Government sign-in systems in most states.